TO THE RIGHT COMPETENCES
Projects based services
ITSM Delivery SIA offers recruitment, outstaffing (contractors lease), IT outsourcing, and Shared services to companies in Baltics and Scandinavia. We focus on Information and Communication Technology industry personnel and Information Technology Service Management, functions, which is written in the name of our company, is part of our DNA and is our strongest Unique Proposition.
Founders of our company are active members of the industry associations and communities and have wide professional networks within the ICT industry. Therefore We have crisp understanding of challenges nature in that domain. That allows us to approach and carefully select top professionals who are best fit to our customer requirements.
Increase company’s throughput (ability to deliver)
Backlog reduction speed up.
Secured capacity fluctuations, covering reaction time and delivery time.
No need to keep constant costs (as salary).
Concentrate on the core functions, not HR
Identified talents can be in-sourced, thus keeping competence in the company.
Easy intake process and stress-free termination process.
Keep the company’s administrative overheads’ costs predictable and reasonable
Clear reporting on the work done on operational level
Easy to read, and explain external costs invoices
Fixed rates for specified competences
Predictable costs and schedule of the team (competence) reinforcement
Cozy labor relations
Benefit from using labor outsourcing benefits, keeping full staff control onsite
way of working
We believe in a customer centric model
A true Customer Centric organization means that sales and delivery process is in close touch to the customers.
Communication is the key. Talking to each other and figure out how things can be done better.
Continuous improvements is a common target for all involved parties. We make sure that all parties involved know what is needed and when it is needed.
Synergy and sharing. We always aim to be as transparent as possible.