IT resources and project management outsourcing services
Usually the most common programming languages are C, C ++, Java, Pascal, or even easier, are used for IT projects but what would you say if your potential client wants his project to be on one of several hundreds programming languages existing in the world, that's the way it is - there are hundreds of different languages (the number is given to us by Wikipedia). And you understand that persuading the client to use those tools with which you are accustomed to work daily is not possible, neither you want to lose this client. It is very difficult to find and hire quickly a trusted reliable programmer who knows a particular language well enough or who can perform other IT tasks.
We can guarantee that in our database there will be such an expert, besides, we will arrange formal labour relations with this person, so you will not need to actually hire him, the only thing you need to do is to sign a contract with us. We will take care of the rest!
Therefore you can be sure that unexpected illness of specialist or any other reason, will not stop your project, as we always have additional resources. We guarantee the necessary level of confidentiality, qualification and successful project progress. We can not only create a new team for a particular project, but also add specialists to existing projects!
The most commonly used business language in the world is English. Nevertheless, if your company works with clients in different countries, knowledge of just this language is not enough.
When it comes to some of the major languages like French, Spanish, Chinese, it's relatively easy to find translators - but still many customers want the communication to take place in their mother tongue. Many international companies are now transferring their support offices to one country - concentrating efficiency and reducing costs. The primary task of support staff is to quickly and accurately solve problematic issues, but very often there are situations where not only existing problems are not solved, but also new ones are created just because of the language barrier. To prevent such incidents ITSM Delivery provides the possibility to send this issue, problem or incident (ticket) in the client's native language to our specialists for whom this language is also native, and at same time is a certified translator. So that your support office will receive a ticket that is already correctly and clearly translated into English. There is also an opportunity to implement this process in the opposite direction, responding to the client in his native language.
Outsourcing of technical support automated translations
In accordance with the Republic of Latvia and international law requirements, enterprises whose working sphere is connected with finance must comply with anti-money laundering standards, the Prevention of Terrorism Act and other international law acts. Such rules are applied not only to banks, but also to other companies, e.g. companies that process utility bills, and so on. At the moment, the Financial and Capital Market Commission regularly monitors and issues fines mainly only to the banks and credit sector enterprises, but soon will also pay attention to other companies.
We offer to check whether company's activities comply with AML and CTF requirements, we can also check both existing and new clients in special databases and criminal records, moreover we offer IT systems audit and possibility to develop necessary documentation.
Imagine the situation - your company is given the opportunity to participate in the development of an international project, but the knowledge of the foreign language of the project manager or responsible person is not at such a high level to effectively represent the company in the negotiations on the project.
We offer the opportunity to acquire the necessary language communication skills very quickly and effectively, so that everyone can represent their company at the international level. Our language programs are based on proven methodology, our teachers are highly qualified specialists who will teach you their native language.
We offer both individual and group classes.
Intensive individual program. Within a few weeks you will learn to communicate in various business and life situations. You will work with two teachers every day. The program can be changed according to your needs and desires.
Programmes for a group of 2-3 people. You will take part in lessons in which all participants should acquire similar or same language and communication skills.
Group lessons of up to 10 participants with a teacher. The group is focused on learning in a conversational form.